Term and Conditions

What these terms cover : These are the terms and conditions of the website and the terms on which we supply products to you.

Why you should read them : Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you or we may change or end the contract what to do if there is a problem and other important information. If you think there is a mistake in these terms. Please contact us to discuss.

Governing law : These terms and conditions shall be governed and interpreted in accordance with the laws of England & Wales and the Courts of England & Wales shall have jurisdiction to adjudicate any dispute that may arise in respect of our website, products, or these terms and conditions.



Products may vary slightly from their pictures: The images of products on our website are for illustrative purposes only. Your product may vary slightly from those images, although, we have made every effort to be as accurate as possible.

Product packaging: The packaging of the product may vary from that shown in images on our website, although, we have made every effort to be as accurate as possible.



Amendments to your order: If you wish to make amendments to your order after it has been placed, please contact us on 0203 500 2057 and we will let you know if that change is possible. Telephone lines are open 09:00 – 18:00, Monday to Friday. Once an order is placed and is being processed, we are not obliged to accept any change to an order.



Where to find the price for the product : The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product displayed on the order page is correct.

Changes in the rate of VAT: If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes place.

What happens if we get the price wrong: It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order.



If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.
We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
(e) defective products under the Consumer Protection Act 1987.

Laila Foods Promotional Offers /Activities Terms & Conditions

(a) lailafoods.com shall bring out offers from time to time.
(b) All the offers under lailafoods.com are subject to Terms and Conditions which can vary from time to time without prior intimation.
(c) The intention behind such offers is to promote customer interaction and experience and not for any other purpose
(d) Only one offer shall be applicable at any point in time. No two offers shall be clubbed at any point in time.
(e) The definition of the Offer shall be as deemed by the company and any interpretation of the Offer by the end user/customer or third party shall be null and void.
(f) The company shall offer discounts and cash backs in various permutations and combinations as it deems fit. The terms and conditions governing such discounts and cash backs shall be dynamic and need not be specified in detail to the end user. No dispute or interpretation other than the company’s shall be held as valid on such matters.



We value our customers and understand how important it is to treat the data we capture correctly. We do not, nor will we ever sell, rent or loan any data to third parties. Please see our privacy statement for further information. We use cookies to enhance your journey around the website, it allows us to show you products that we believe may be of interest to you. We do not hold or store your credit card details on this website

Term & Conditions for Code Sourdough22

Use Code Sourdough22 and get FLAT 25% Off on all flour on a minimum order of £50 Pallet charge may apply

Offer valid 09 September!

Delivery policy

If weight is Below or equal 25kg and Cart value is Above or equal £50, then shipping charges are Not applied.

If weight is Below 25kg and Cart value is Below £50, then shipping charges are applied £5.75.

If weight is Above or equal 25kg and Cart value is Below £50, then shipping charges are applied £40.

If weight is Above 25kg and Cart value is Above or equal £50, then shipping charges are applied £40.